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Trainers Choice FAQs

November 11, 2022

What is an OTIP approved provider?

An OTIP approved provider provides:

  • The highest quality products
  • Professional and expert advice
  • Convenient and superior service
  • The best value for your benefit dollars

Why should I shop at Trainers Choice for my stockings instead of another service provider?

The OTIP exclusive Trainers Choice website is designed specifically for plan members and provides a seamless shopping experience that combines ordering and claiming surgical stockings all in one place.

The easy online ordering system requires no up-front payment and free shipping for eligible purchases once your eligibility has been confirmed.

As an OTIP approved provider, you can be sure that Trainers Choice offers only the highest quality compression and surgical stockings for the best value for your benefit dollars. 

Do I have to shop at Trainers Choice to purchase my surgical stockings now?

No. Benefit plan members can purchase medically necessary surgical stockings from any eligible provider. 

How do I shop on the OTIP exclusive Trainers Choice website?

To create your account and start shopping:

  1. Visit www.trainerschoicestockings.ca 
  2. Click on OTIP register
  3. Fill out the registration form including your OTIP ID and plan number (found on your benefits card)
  4. Click register
  5. Start shopping 

Once registered on the site, you simply need to log in next time you would like to make an eligible purchase under your plan.

Do I have to pay for shipping? 

No. The easy online ordering system requires no up-front payment and free shipping for eligible purchases.

Why don’t I have to pay when I place my order? 

The OTIP exclusive Trainers Choice website is designed specifically for plan members and provides a seamless shopping experience that combines ordering and claiming surgical stockings all in one place.

As part of the checkout process, you are directing the claims payor to pay Trainers Choice directly. 

After you have made your purchase on the OTIP exclusive Trainers Choice site, you’ll receive an explanation of benefits (EOB). Your EOB provides details of your purchase and the coverage provided to you by your benefits plan and is available by logging into My Claims on the OTIP plan member site. 

Who can access the OTIP exclusive Trainers Choice website to purchase stockings?

All plan members with primary coverage provided by the OSSTF ELHT Benefits Plan are invited to shop the OTIP exclusive Trainers Choice website for medically necessary surgical stockings. 

If your condition entitles you to a benefit under Ontario’s Assistive Devices Program (ADP) your purchase may be made on the Trainers Choice retail site or through another service provider and submitted directly to ADP as you would normally do. If ADP does not pay the full amount, you can submit the balance to your OSSTF ELHT Benefits Plan for consideration through your usual method of claims submission. 

Can I use the OTIP exclusive Trainers Choice website for my dependants? 

You can shop the OTIP exclusive Trainers Choice website for eligible medically necessary stockings if your OSSTF ELHT Benefits Plan provides primary coverage for you and your family members. 

If you or your dependants have primary coverage under another benefit plan (e.g. your spouse’s plan) you are invited to shop the Trainers Choice retail site using discount code OTIP22 to make your purchase. You will then need to submit your claim to your primary plan first (e.g. your spouse’s plan). Any remaining unpaid amounts can then be submitted to OTIP through your usual method of claims submission.

What coverage do I have for stockings under the OSSTF ELHT Benefits Plan?

Your OSSTF ELHT Benefits Plan provides up to six pairs of medically necessary stockings every benefit year (September 1 to August 31). To be eligible, elastic support stockings must be:

  • recommended by a licensed doctor (M.D.),
  • a compression value of at least 20 to 30 mmHg pressure, and
  • required to treat a diagnosed medical condition as determined by the Claims Administrator.

Once you have claimed six pairs in a benefit year, regardless of the stocking provider, you will not have any coverage remaining. 

Can OTIP members covered under other educator benefit plans shop the OTIP exclusive Trainers Choice website for surgical stockings?

Each Employee Life and Health Trust (ELHT) determines the rules and coverage laid out in their benefit plans. In future, other ELHTs may determine that they would like to offer the OTIP exclusive Trainers Choice website to their members for their surgical stocking purchases.


The information in this document is provided by OSSTF Benefits for general information only. OSSTF Benefits endeavours to have all information current and accurate. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information included. All information is subject to change without notice.


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The information contained in this website is for general information purposes only. The information is provided by OSSTF Benefits and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. All information on this website is subject to change without notice.