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For information about your coverage, how to enrol or make changes to your coverage (e.g. adding an eligible dependant), you can:

  • Call OTIP Benefits Services at 1-866-783-6847
    • hours are Monday to Friday, 8 a.m. to 7 p.m.
  • Visit Here you can log in to OTIP’s secure member site (My Benefits and My Claims) for many important functions including:

    My Benefits:

    • add eligible dependants; and
    • make changes to your beneficiaries.

    My Claims:

    • submit and check the status of your claims;
    • view your OSSTF ELHT benefits booklet;
    • view the list of reasonable and customary maximums; and
    • check for eligible medication.


For general information about the OSSTF ELHT, general questions about eligibility, and to provide feedback to the ELHT, you can:


Be sure to: